SAP Application Support

Services

SAP Application Support has become one of our main services. For major drilling companies we perform scheduled support and development of their SAP System. Our highly skilled SAP managed services staff provide services in concert with a client’s existing staff, filling gaps in the internal staff’s capabilities. Configured to a client’s specific need, our managed services scope may encompass the full spectrum of the internal SAP Business Suite, SAP ECC, mySAP™ ERP and R/3® application support functions on a 24 x 7 x 365, part time or full time equivalent basis.

Application Support can include the following:

Service Desk Routing, Management, and Reporting
On-Call Application User Help Services
Business Analysis and BPM Issue Support
Knowledge Extension and Mentoring Services
Year-End Updates for 1099 and W2 Reporting
Long-Term or Medium Term Staff Augmentation
Staff Backfill and After Hours Support

Our SAP AMS program ensures:

Predictable and transparent support costs
Reduced risk
Reliable and sustainable operations
Lowered TCO
Agility and flexibility to scale in order to align with changing business environments
Unmatched expertise to suit medium to large enterprises
Freeing up customer time and resources to focus on core operations

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